The patient had an accident and lost two front teeth and fractured four others. We improved his smile with implants and porcelain veneers.
I've been a VERY satisfied customer of his for a long, long time! Simply put, Dr. Gorrell and his team are top notch!
1. Customer Service (front desk) - Outstanding! Always welcoming and hospitable!
2. Patient Experience (dental chair) - Outstanding! Always calming and friendly! E.g. the availability of a neck heating pad prior to cleaning and the Japanese Oshibori (Japanese hot towel) at the end of each visit!
3. Adoption and use of new technologies and the simple touches - Outstanding! Leading edge approaches with the pro's & con's of each being discussed!
4. Skillset - Outstanding! I've never had to have any dental work revisited or done over!
Most importantly, Dr. Gorrell is just a great individual Wishing him and his team many more years of continued success!
- William F.